[YourBrand] is a WhatsApp Business CRM that helps companies send personalized campaigns, automate workflows, and manage every customer conversation — all from one dashboard.
From bulk campaigns to one-to-one conversations, [YourBrand] gives your team the tools to scale customer communication responsibly.
Send approved template messages to opted-in customers, segment audiences, and track delivery, read & reply rates.
Build chatbots and drip workflows that qualify leads, answer FAQs, and route conversations to the right agent.
A multi-agent inbox with assignments, internal notes, labels, and SLAs — purpose-built for WhatsApp.
Connect Shopify, HubSpot, Salesforce, Zapier, and your own systems via our REST API and webhooks.
Track campaign ROI, agent performance, and customer journey metrics in real time.
End-to-end encryption in transit, role-based access controls, and full audit logs of every action.
Most teams go live on WhatsApp Business API with [YourBrand] in less than a week.
We help you register a WhatsApp Business number and verify your business with Meta.
Bring over your opted-in audience and design Meta-approved message templates.
Start broadcasts, automations, and one-to-one conversations — and watch results in real time.
We'll walk you through campaigns, automations, and the team inbox — and answer any questions about Meta approval.
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This Privacy Policy explains how [COMPANY] ("[YourBrand]", "we", "us" or "our") collects, uses, shares, and protects information when you visit [WEBSITE], use our WhatsApp Business CRM platform (the "Service"), or otherwise interact with us. By using the Service you agree to the practices described below.
[COMPANY], a company registered in [COUNTRY] with its principal place of business at [ADDRESS], is the data controller of personal information collected through our website and Service, except where we act as a data processor on behalf of our business customers (see Section 6).
We collect the following categories of information:
We do not sell personal information, and we do not use WhatsApp message content for advertising.
Where the GDPR or UK GDPR applies, we rely on the following legal bases:
We share personal information only as described below:
[YourBrand] is built on top of the WhatsApp Business Platform provided by Meta. When you use the Service to message your customers:
We retain personal information for as long as necessary to provide the Service, comply with our legal obligations, resolve disputes, and enforce our agreements. WhatsApp conversation data is retained for the duration of your subscription plus a short backup period of up to 90 days, after which it is permanently deleted, unless a longer period is required by law. Account data is deleted within 30 days of an account closure or deletion request, subject to the exceptions described in Section 9.
We protect personal information using a combination of administrative, technical, and physical safeguards, including encryption in transit (TLS), encryption at rest for sensitive fields, strict access controls based on the principle of least privilege, regular security testing, and continuous monitoring. No system is 100% secure; if you believe your account has been compromised, please contact us immediately at [EMAIL].
Depending on where you live, you may have the right to:
To exercise any of these rights, contact us at [DPO_EMAIL]. We will respond within the timeframes required by applicable law (typically within 30 days).
We may transfer personal information to countries other than the one in which you reside, including to the United States and India where some of our service providers and sub-processors are located. Where required, we rely on appropriate safeguards such as the European Commission's Standard Contractual Clauses to protect your information.
The Service is intended for businesses and is not directed at children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it.
We may update this Privacy Policy from time to time. When we make material changes, we will notify you by email or by prominent notice in the Service before the changes take effect. The "Last updated" date at the top of this policy reflects the most recent revision.
If you have any questions about this Privacy Policy or our data practices, contact us at:
[COMPANY]
Attn: Privacy / Data Protection Officer
[ADDRESS]
Email: [DPO_EMAIL]
General support: [EMAIL]
Last updated: [EFFECTIVE_DATE]
[YourBrand] respects your right to control your personal information. This page explains how to request deletion of the data we hold about you, in accordance with the WhatsApp Business Platform requirements and applicable privacy laws (including the GDPR and CCPA).
You can submit a deletion request using any of the following channels:
We may retain a limited amount of information after deletion if required to comply with legal obligations (e.g., tax and accounting records), resolve disputes, prevent fraud and abuse, or enforce our Terms of Service. Any such retained information is kept securely and for the minimum period required by law.
Where a business is the controller of the conversation, we will forward your deletion request to that business and assist them in honoring it. You may also contact the business directly. To stop receiving WhatsApp messages from a business at any time, reply STOP to any of its messages — this is the fastest way to opt out.
For any questions about this process, email [DPO_EMAIL].
We'd love to show you what [YourBrand] can do for your business.